Mule Carts 

Private entrepreneur Kozeko Volodymyr

Address: 16/2, Tychyny st., Kyiv, 02098, Ukraine

VAT 2214803698

Protection of information regarding Users of our website service is for us a matter of the utmost importance. Therefore, we strive to make you feel safe entrusting us with your personal data when using our websites.
This privacy policy explains the principles and the scope of our processing of your personal data, your rights and our duties as data controller. We use the latest technical measures and organizational solutions to ensure a high level of protection of personal data being processed and protection against unauthorized access.

I. Purpose of processing:

Mule Carts  processes personal data of website Users for the proper performance of contracts concluded within own stores and on-line shopping platform. This means that the data is needed in particular for:

- registration on the website

- conclusion of the contract

- making settlements

- delivery of the goods ordered by the User

- use by the User of all consumer rights (e.g. withdrawal from the contract, warranty).

If you have agreed to receive information about new products and promotions (newsletter), then Emotive Group processes your data in order to send you its own commercial information, regarding, for example, current news, promotions or sales.

II. Processing Time:

  1. Your personal data provided in the form, will be processed for the period necessary to perform the contract.
  2. If you agree to receive information about new products and promotions, your personal data, necessary to send the newsletter, will be processed until
    the consent is withdrawn.

III. Data Type:

Emotive Group processes the following personal data, which application
is necessary to:

  1. Log in to the website online:

- first name and last name

- e-mail address

  1. Making purchases on the website:

- first name and last name

- delivery address

- phone number

- e-mail address

  1. Data provided by the User optionally:

- NIP- if an invoice is requested reported by the entrepreneur

  1. Sending the newsletter:

- e-mail address

IV. Basis for processing personal data - Legal Basis for Processing:

Personal data is processed in accordance with the provisions of Regulation of the European Parliament 2016/679 and of the UE Council of 27 April 2016.
We process your personal data, provided in the registration form, on the basis of the concluded contract for the provision of electronic services.
If you purchase a contract, providing your personal data is completely voluntary, however, without it - it will be much more difficult to register on the website and make a purchase through it. For the newsletter, we process your data based on your consent.
Expressing consent is completely voluntary. No agreement prevents us from sending information about the latest products and promotions.

V. Data Subject Rights

In connection with the processing of your personal data by us you have the following rights:

  1. You can withdraw your consent at any time without giving a reason.
    The request may relate to the purpose of processing indicated by you,
    e.g. withdrawal of consent to receive commercial information, but may also apply to all purposes of processing. Withdrawal of consent for all processing purposes will cause your User account on the website to be deleted and your data will no longer be processed by us. Withdrawal of consent will not affect
    the activities carried out so far.
  2. At any time, you can request to delete your data without giving a reason.
    The request to delete data will not affect the activities carried out so far. Deleting data means that your User account on the online service
    will be deleted and your data will not be processed by us.
  3. At any time, you can object to the processing of your data, both in full
    and for the purpose or scope you specify. It will not affect actions already carried out. Expressing an objection will delete your User account on the online website, and your data will no longer be processed by us
  4. You can request restriction of data processing, whether for a specific period or to a certain extent - we will follow your decision. This request will not affect your previous activities.
  5. You can request to correct your data at any time.
  1. You can request to transfer your data to other entities. For this purpose, please contact Emotive Group by email, specifying the name and address of the entity to which we will transfer your data and their scope, i.e. which of your data we should transfer. The transfer will take place in electronic form after you confirm this request. Confirmation of the request is needed for the security of your data and to ensure that the request comes from an authorized person.
  2. You can request information about the scope of our personal data processing by us at any time.
  3. You have the right to lodge a complaint with the supervisory authority if you feel that we are processing your data in a faulty or non-compliant manner.
    We are obliged to inform you, no later than within one month of receiving each of the requests, about our actions.

VI. Persona Data Storage

We store your personal data until you delete your account on the online service, which may occur at your request, but also if you withdraw your consent to the processing of your data, object to the processing of your personal data, or request that you delete your data personal information.
Only archival information about transactions concluded by you will remain in our systems; the storage of which is related, e.g., to your claims, e.g. under warranty, or in connection with applicable law.

VII. Contact regarding personal data:

You can submit any requests regarding personal data to us in the following way:

  1. In the form of an e-mail to the following address:
  2. Through the contact form, available on the selected website

Your decision to entrust data processing Mule Carts  may entrust your data to other entities cooperating with Mule Carts , to the extent necessary for the transaction, i.e. for the purpose of preparing the goods you ordered and delivering shipments or providing commercial information fromMule Carts  (last applies to Users who have agreed to receive commercial information in the form of a newsletter)

VIII. Users personal data

Users personal data, apart from the purposes indicated in this Privacy Policy, will not be disclosed to third parties in any way, in particular they will not be transferred to other entities for the purpose of sending marketing materials of third parties. The personal data of the website Users is not transferred outside the European Union.

IX. Commercial Information and Newsletter Unsubscribe:

You have the option of subscribing to our newsletter by entering your email address and consenting to the processing of your personal data for the purpose of sending commercial and marketing information. Through the newsletter, we inform you about our latest offers (e.g. new products, promotions or sales). You can unsubscribe from the newsletter at any time by clicking on the link contained in the newsletter received.

X. Cookies:

The website uses "cookies". Cookies are small files that enable devices used to browse the Internet (e.g. computer, smartphone, etc.) to remember specific information about the device used. The information recorded in cookies is used, among others, for advertising and statistical purposes , but primarily to adapt our services to the individual needs of Users. Cookies are not used to determine the identity of the user. You can change cookie settings yourself and at any time, in your web browser in the software settings, by specifying the conditions for their storage, access or you can delete them. If these settings remain unchanged, cookies will be saved in the device's memory. Changing the settings for cookies may limit the functionality of the on-line website. Some parts of the Online Website contain a plug-in for the Facebook social website (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). Then the Facebook Plug-in on the Online Service is marked with the Facebook logo. This plug-in will directly connect you to our profile on Facebook. Facebook can then obtain information that you have used our Online Service. If you use our Online Service while logged in to your Facebook profile, Facebook will register information about your visit. We would like to emphasize that Facebook does not provide us with information about the collected data and how it is used. The purpose and scope of data collected by Facebook are not known to us. For more information about privacy on Facebook, we suggest contacting Facebook directly or reading the privacy policy at:

If you do not want Facebook to be able to obtain information about your visits to our selected online services, we advise you to log out of your Facebook account beforehand.

XI. Data Protection Declaration in Google Analytics:

Our websites use mechanisms of analysis of Google Inc. web services. ("Google Inc., 1600 Amp hitheatre Parkway, Mountain View, CA 94043, USA"): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies that enable analysis of how websites are used. Information collected by cookies is transferred to Google servers located in the USA and archived. The user may block the saving of data collected by cookies regarding the use of the website (including the IP address) and sending them to Google, as well as the transmission of this data by Google, by downloading and installing the plugin available at the following link: https: // / dlpage / gaoptout? hl = en