• Worldwide freight shipping via EMS and New Post services (except some countries).
  • Orders are shipped during business hours – Monday – Sunday. That excludes Ukraine federal holidays.
  • Shipping time depends on country of destination.
  • Postage is not included in the price of goods and pays separately
  • Freight shipping for PONY and Utility carts takes 2 business days to ship out. Due to the size of the workstation, it will be shipped on a pallet. Customer will need to be able to accept pallet shipments. Any cost incurred due to inability to deliver palletized shipments will be passed to the customer.
  • In-stock items generally take 5-14 business days to ship.
  • Items that are not in-stock can take anywhere from 2 – 4 weeks to ship out. MULE will send you an email to keep you updated on the status.